Last updated: March 20, 2026

1. Introduction

Empress Kalli ("we", "us", or "our") operates www.empresskalli.com (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit the Site, create an account, make a purchase, enter a promotion, or otherwise interact with our Services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Last updated" date. Significant changes may be notified via email or a notice on the Site. Your continued use constitutes acceptance.

2. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information"), including:

- Account Information: When you create an account — name, email address, password, and any other details you provide.

- Purchase Information: When you buy goods, items, or services — billing name/address, shipping name/address, phone number, email, payment details (processed securely via third-party providers; we do not store full card numbers), order history, and transaction details.

- Promotion/Contest Information: If you enter promotions, contests, or sweepstakes — name, email, entry details, and any required information per the specific rules.

- Automatically Collected Information: IP address, browser type, device information, operating system, referring/exit pages, date/time stamps, pages viewed, and usage patterns via cookies, web beacons, pixels, and similar technologies.

- Communication Information: If you contact us (e.g., via email to info@empresskalli.com) — your email address and message contents.

We do not collect user-uploaded content (e.g., no text/images posted by users).

3. How We Collect Information

- Directly from you (e.g., account creation, checkout forms, promotion entries, emails).

- Automatically through cookies/trackers and analytics tools.

- From third parties (e.g., payment processors confirm transactions; shipping carriers provide delivery updates).

4. How We Use Your Information

We use your Personal Information to:

- Create and manage your account.

- Process, fulfill, and confirm purchases (including payments, shipping, and order updates).

- Send transactional emails (e.g., order confirmations, shipping notifications).

- Administer promotions, contests, or sweepstakes and contact winners.

- Improve the Site, analyze usage, and personalize experience.

- Communicate with you about your account, orders, or our Services (including promotional emails if you opt in).

- Prevent fraud, enforce our Terms, comply with legal obligations, and protect rights/safety.

- For other purposes with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and advertising. This includes essential cookies (for site operation), performance cookies (e.g., Google Analytics), and marketing cookies (if applicable).

You can manage preferences via your browser settings or our cookie banner (if implemented). For more details, see our [Cookie Policy] if separate, or refer to third-party tools' policies.

6. Sharing Your Information

We may share Personal Information with:

- Service providers (e.g., payment processors like Stripe/PayPal, shipping carriers, email services, hosting/analytics providers) who help operate the Site — they are contractually bound to use data only for our purposes.

- In connection with promotions (e.g., prize fulfillment partners).

- For legal reasons (e.g., subpoenas, court orders, fraud prevention).

- In a business transfer (e.g., merger/acquisition).

- With your consent or at your direction.

We do not sell Personal Information as defined under CCPA/CPRA or similar laws (but see your rights below for opt-out options if applicable).

7. Data Retention

We retain Personal Information as long as necessary for the purposes outlined (e.g., account lifetime + legal requirements; purchase records for accounting/tax). After that, we delete or anonymize it.

8. Your Privacy Rights

Depending on your location (e.g., California/CCPA/CPRA, EU/UK GDPR, or new 2026 state laws like Indiana/Kentucky/Rhode Island):

- Access, correct, update, or delete your data.

- Opt out of certain processing (e.g., targeted ads, "sales/sharing").

- Limit use of sensitive data (if collected).

- Withdraw consent.

- Portability (in some cases).

To exercise rights, email info@empresskalli.com with your request and verification details. We respond within required timeframes (e.g., 45 days under CCPA). You may authorize an agent.

We do not discriminate against users exercising rights.

9. Children's Privacy

The Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn we have, we delete it. Contact us if you believe a child provided data.

10. Data Security

We implement reasonable technical/administrative measures to protect your information. However, no method is 100% secure — we cannot guarantee absolute security.

11. International Transfers

If you are outside Greece, data may transfer to and be processed in Greece. We use safeguards (e.g., standard contractual clauses) where required.

12. Third-Party Links

The Site may link to third-party sites. We are not responsible for their privacy practices — review their policies.

13. Changes to This Privacy Policy

We may update this policy. Check the "Last updated" date. Continued use after changes means acceptance.

14. Contact Us

For questions, concerns, or rights requests:

Email: info@empresskalli.com